Privacy Policy

1. General provisions

1.1. This Privacy Policy governs the processing and protection of information submitted by users while using XiaoAI.

1.2. By using the service, the user accepts this Policy. A user who does not accept these terms must stop using the service.

2. Information collection

2.1. The service may collect account identifiers, technical information, and a technical history of interactions with the service.

This may include login, ID, username, IP address, browser, device and operating system information, and technical request history.

2.2. The service does not require passport details, documents, photographs, or other personal information beyond the minimum needed for operation.

3. Use of information

3.1. The service uses collected information solely to provide functionality, communicate with users, deliver support, analyze usage, and improve the service.

4. Disclosure to third parties

4.1. The Administration does not disclose collected information to third parties unless required by law, necessary to fulfill obligations to the user, or expressly authorized by the user.

5. Storage and security

5.1. Information is retained for as long as necessary to achieve the purposes of processing.

5.2. The Administration takes reasonable measures to protect information but cannot guarantee absolute security during transmission over the internet.

6. Disclaimer

6.1. The user understands and accepts that transmitting information over the internet always involves risks.

6.2. The Administration is not responsible for loss, theft, or disclosure caused by third parties or by the user.

7. Policy changes

7.1. The Administration may amend this Policy without prior notice.

7.2. Continued use of the service after amendments constitutes acceptance of the updated Policy.

8. Contact

For questions about data processing, access, deletion, or account operation, contact the support bot: @xiaoaisup_bot.