User Agreement

1. General provisions

1.1. This User Agreement governs the use of the XiaoAI online service provided by the Administration.

1.2. By using the service, including registration, payment, or obtaining API access, the user confirms that they have read and fully accept this Agreement.

1.3. A user who does not accept these terms must stop using the service.

2. Nature of services

2.1. The service provides intangible digital services, including API access to models, technical infrastructure, an account dashboard, API keys, maintenance, and support.

2.2. The user understands and accepts that the service's value consists of providing access, processing requests, recording usage, maintenance, support, and updates.

2.3. The service does not represent or guarantee that individual models, materials, or technical capabilities are unique, exclusive, or unavailable outside the service.

3. Disclaimer of warranties and liability

3.1. The service is provided “as is.”

3.2. The Administration does not guarantee that the service will meet user expectations, produce financial, commercial, professional, or other results, or operate continuously and without errors.

3.3. The Administration is not liable for direct or indirect losses, consequences of using generated results, acts or omissions of third parties, temporary technical failures, or access restrictions.

3.4. The user independently decides how to use results, materials, and services and assumes all associated risks.

4. Lawful use

4.1. The service is not intended to encourage, organize, or facilitate unlawful activity.

4.2. The user agrees to use the service only in accordance with applicable law and third-party rules.

4.3. The user bears full responsibility for the lawfulness of their use of the service.

5. Intellectual property

5.1. Service materials and interfaces are protected by intellectual property law.

5.2. Users may not copy, distribute, resell, transfer to third parties, or otherwise use service materials without the rights holder's permission.

5.3. Intellectual property violations may result in access restrictions without compensation.

6. Access restrictions

6.1. The Administration may suspend or restrict access for violations of this Agreement, abuse, legal requirements, or payment provider requirements.

6.2. Access restrictions do not release the user from obligations incurred earlier.

6.3. The Administration may refuse service to users whose actions create increased risks for the service, payment providers, or third parties.

7. Payments and refunds

7.1. Services are paid for under the terms and rates displayed before payment. Usage balance is measured in $: 1 M represents one million tokens and costs $1.

7.2. A Reseller subscription costs $10 for 30 days, removes the requests-per-minute limit for account keys, and provides a one-time $50 credit after payment confirmation.

7.3. Due to the intangible nature of digital services, payments are non-refundable after access is provided, except where the service was not delivered due to a technical fault or access was not actually provided.

7.4. A refund request must be submitted to support within 24 hours of payment.

7.5. Refund decisions are made individually by the Administration.

7.6. The user agrees not to initiate a payment-system chargeback before contacting support.

7.7. The Administration may change rates and cost or billing modifiers for individual models at any time. Current public terms are displayed in the service.

8. Privacy

8.1. The Administration may collect the minimum technical information required to operate the service.

8.2. The Administration takes reasonable security measures but cannot guarantee absolute security of transmitted information.

9. Changes to terms

9.1. The Administration may amend this Agreement.

9.2. The current version is published in the service.

9.3. Continued use of the service constitutes acceptance of the updated Agreement.

10. Contact information

For any questions, contact the support bot: @xiaoaisup_bot.

By using XiaoAI, the user confirms that they have read and accepted this Agreement in full.